Privacy Policy

Live Media Group, LLC/nowlive (“LMG/nowlive”) is committed to protecting the privacy of the personally identifiable information we may collect from you when using the website and any products or other on-line services provided by or through LMG/nowlive (collectively the “Service”). We’ve therefore developed a Privacy Policy that covers how we collect, use, disclose, transfer and store your information. By using any LMG/nowlive Service, you agree to LMG/nowlive’s use of information as described herein. For more information about our on-line policies in general, please see our Terms of Use.

Collection and Use of Personal Information

Personal information is data that can be used to uniquely identify or contact a single person. Anytime you are in contact with LMG/nowlive or an LMG/nowlive affiliated company, you may be asked to provide your personal information. LMG/nowlive and its affiliates may share this personal information with each other and use it consistent with this Privacy Policy.

What personal information we collect

When you download software, create an account, purchase any product or service from LMG/nowlive or participate in an online survey, we may collect a variety of information, including your name, mailing address, phone number, email address, contact preferences, and credit card information.

How we use your personal information

We use personal information to help us develop, deliver, and improve our products, services, and advertising. The personal information we collect also allows us to keep you posted on LMG/nowlive’s latest product and service announcements, software updates, and upcoming events. It also helps us to improve our services, content, and advertising. From time to time, we may use your personal information to send important notices, such as communications about purchases and changes to our terms, conditions, and policies. We may also use personal information for internal purposes such as auditing, data analysis, and research to improve LMG/nowlive’s products, services, and customer communications. If you enter into a sweepstake, contest, or similar promotion we may use the information you provide to administer those programs as well.

Disclosure to Third Parties

At times LMG/nowlive may make certain personal information available to strategic partners that work with LMG/nowlive to provide products and services, or that help LMG/nowlive market to customers. LMG/nowlive may share personal information with companies who provide services such as information processing, extending credit, fulfilling customer orders, delivering products to you, managing and enhancing customer data, providing customer service, assessing your interest in our products and services, and conducting customer research or satisfaction surveys.

It may also be necessary − by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence − for LMG/nowlive to disclose your personal information. We may also disclose information about you if we determine that for purposes of security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.

We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users. Additionally, in the event of a reorganization, merger, or sale we may transfer any and all personal information we collect to the relevant third party.

Protection of Personal Information

Except as otherwise provided herein, LMG/nowlive will not intentionally disclose your personally identifiable information to third parties. LMG/nowlive will take commercially reasonable precautions to safeguard your personal information against loss, theft, and misuse, as well as against unauthorized access, disclosure, alteration, and destruction. However, LMG/nowlive cannot guaranty that unauthorized persons will not obtain access to your personally identifiable information. We will retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

Children

We do not knowingly collect personal information from children under 13. If we learn that we have collected the personal information of a child under 13 without first receiving verifiable parental consent we will take steps to delete the information as soon as possible.

Collection and Use of Non-Personal Information

Non-personal information is data in a form that does not permit direct association with any specific individual. We may collect, use, transfer and disclose such non-personal information for any purpose. For example, we may collect information such as language, zip code, area code, location, the time zone where LMG/nowlive products/services are used, and other information regarding customer activities in connection with our products/services. Such non-personal information allows us to understand customer behavior and improve our products, services and advertising.

Cookies and Other Technologies

LMG/nowlive’s websites, on-line services, products, interactive applications, email messages, and advertisements may use “cookies” and other technologies such as pixel tags and web beacons. These technologies help us better understand user behavior, tell us which parts of our website people have visited, and facilitate and measure the effectiveness of advertisements and web searches. We treat information collected by cookies and other technologies as non-personal information. However, to the extent that Internet Protocol (IP) addresses or similar identifiers are considered personal information by local law, we also treat these identifiers as personal information.

LMG/nowlive and our partners may also use cookies and other technologies to remember personal information when you use our Service. Our goal in these cases is to make your experience with LMG/nowlive more convenient and personal, and provide you with better customer service.

As is true of most websites, we may gather some information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring and exit pages, operating system, date/time stamp, and clickstream data.

We may use this information to understand and analyze trends, to administer our Service, to learn about user behavior, and to gather demographic information about our user base as a whole. LMG/nowlive may use this information in marketing and advertising our Service.

We may use “click-through URLs” linked to content on other websites. When customers click one of these URLs, they may pass through a separate web server before arriving at the destination page. We may track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked in this way, you should not click text or graphic links to other websites.

Pixel tags enable us to send email messages in a format customers can read, and they tell us whether mail has been opened. We may use this information to reduce or eliminate messages sent to customers.  

Third-Party Sites and Services

LMG/nowlive websites, products and services may contain links to third-party websites, products, and services. Our websites, products and services may also use or offer products or services from third parties. Information collected by third parties, which may include such things as location data or contact details, is governed by their privacy practices. We encourage you to learn about the privacy practices of those third parties.

Acceptance

By using the LMG/nowlive Service, you consent to the collection, use and storage of your information in the manner described in this Privacy Policy. We reserve the right to make changes to this Privacy Policy from time to time. We will alert you to any such changes by updating this Privacy Policy. If you have any questions or concerns about LMG/nowlive’s Privacy Policy or data processing, please contact us at info@lmg-west.com.